Privacy Policy

Introduction

MARIN Cloud LLC (hereinafter referred to as "the Company") establishes this Privacy Policy regarding the handling of personal information of individuals who use the Company's services (hereinafter referred to as "Users"). The Company has established a personal information protection system and ensures that all employees recognize the importance of protecting personal information and thoroughly implement these measures, thereby promoting the protection of personal information.

Article 1: Personal Information

"Personal Information" refers to "personal information" as defined in the Act on the Protection of Personal Information (Act No. 57 of 2003, hereinafter referred to as the "Personal Information Protection Act"). It is information about a living individual that can be used to identify a specific individual by name, date of birth, or other descriptions, etc., contained in such information, or which contains a personal identification code.

Article 2: Acquisition and Use of Personal Information

The Company will acquire and use Users' personal information within the scope necessary for the following purposes. If the Company intends to use personal information beyond the scope of these purposes, it will obtain prior consent from the User through an appropriate method.

1. To provide the Company's services (hereinafter referred to as "the Service").
2. To respond to inquiries from Users regarding the Service (including for identity verification purposes).
3. To report on the usage status of the Service to Users.
4. To request cooperation in surveys, interviews, etc., related to the Service, to invite participation in various events, and to report on the results thereof.
5. To investigate and analyze the usage history of the Service and use the results to improve and develop the Service.
6. To identify Users who have violated the terms of use or who intend to use the Service for fraudulent or unjust purposes, and to refuse their use of the Service.

Article 3: Management and Protection of Personal Information

1. The management of personal information shall be conducted with the utmost care. Except in the cases listed below, the Company will not disclose or provide data to third parties without the User's consent.
1. Cases in which it is necessary for the protection of the life, body, or property of an individual and in which it is difficult to obtain the consent of the User.
2. Cases in which it is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the User.
3. Cases in which it is necessary to cooperate with a state organ, a local government, or an individual or entity entrusted by one in executing the affairs prescribed by laws and regulations and in which obtaining the consent of the User is likely to impede the execution of the said affairs.
4. Cases in which the handling of personal information is entrusted in whole or in part within the scope necessary for the achievement of the purpose of use in order to facilitate business operations.
5. Cases in which personal information is provided as a result of the succession of business in a merger or other reason.
6. Cases in which personal information is jointly used with a specific party, where the User is notified in advance of that fact, the items of personal information to be jointly used, the scope of the joint users, the purpose of use for the users, and the name of the person responsible for managing the personal information, or the User is placed in a position where they can easily know such information.
7. Other cases permitted by law.
2. The Company shall implement security control measures for personal information and strive to prevent its leakage by establishing and improving systems for personal information protection, providing education and awareness activities for employees, managing entry and exit to areas where personal information is handled, restricting access to personal information, and implementing information security measures such as installing antivirus software. Furthermore, personal information that is no longer necessary to be retained will be securely disposed of or erased by an appropriate method.

Article 4: Use of This Site

The User may use this site in accordance with the methods specified by the Company and within the scope of the purposes defined in these terms.

Article 5: Entrustment of Handling of Personal Information

The Company may entrust all or part of the handling of personal information to a third party within the scope necessary to achieve the purpose of use. In such cases, the Company will thoroughly examine the eligibility of the third party as a consignee, establish matters concerning confidentiality obligations in the contract, and conduct necessary and appropriate supervision of the consignee. The Company may also jointly use all or part of the acquired personal information in accordance with the provisions of the Personal Information Protection Act.

Article 6: Disclosure of Personal Information

When a User requests the disclosure of their personal information, the Company will disclose it to the User without delay. However, if disclosure falls under any of the following cases, the Company may not disclose all or part of it, and if a decision is made not to disclose, the User will be notified to that effect without delay.

1. If there is a risk of harming the life, body, property, or other rights and interests of the User or a third party.
2. If there is a risk of significantly impeding the proper execution of the Company's business.
3. If it would violate other laws and regulations.

Article 7: Correction and Deletion of Personal Information

1. If the personal information held by the Company is incorrect, the User may request the Company to correct or delete the personal information in accordance with the procedures established by the Company.
2. If the Company receives a request from the User as described in the preceding paragraph and determines that it is necessary to respond to the request, it will correct or delete the relevant personal information without delay and notify the User of this.

Article 8: Suspension of Use of Personal Information, etc.

If a User requests the suspension or deletion of their personal information (hereinafter referred to as "Suspension of Use, etc.") on the grounds that it is being handled beyond the scope of the purpose of use or that it was obtained by fraudulent means, the Company will conduct the necessary investigation without delay. Based on the results, the Company will implement the Suspension of Use, etc., of the personal information and notify the User to that effect. However, if the Suspension of Use, etc., involves a large amount of expense or is otherwise difficult to implement, and if alternative measures can be taken to protect the rights and interests of the User, this alternative measure will be taken.

Article 9: Procedure for Changing the Privacy Policy

The Company will review the content of this policy as appropriate and strive for its improvement. The content of this policy may be changed, except for matters otherwise stipulated in laws and regulations and this policy. The revised privacy policy shall take effect from the time it is notified to Users or posted on the Company's website by a method prescribed by the Company.

Article 10: Compliance with Laws and Norms

The Company will comply with Japanese laws, regulations, and other norms applicable to the personal information it holds.

Article 11: Response to Complaints and Consultations

The Company will accept and respond appropriately and promptly to complaints and consultations from Users regarding the handling of personal information. We will also respond promptly and appropriately to requests from Users for disclosure, correction, addition, deletion, or refusal of use or provision of their personal information.

Article 12: Inquiry Desk

For inquiries regarding the handling of personal information by our company, please contact us at the following:

Terms of Service

Introduction

These terms (hereinafter referred to as "the Terms") set forth the conditions for using the website operated by MARIN Cloud LLC (hereinafter referred to as "the Company") (hereinafter referred to as "the Site") and apply to all customers who use the Site (hereinafter referred to as "Users"). Please read these Terms carefully before using the Site.

Article 1: Agreement to these Terms

1. These Terms apply to all relationships between the User and the Company regarding the use of the Site.
2. Users shall use the Site in accordance with these Terms and may not use the Site unless they agree to these Terms.
3. By using the Site, the User is deemed to have agreed to these Terms.

Article 2: Revision and Amendment of these Terms

1. The Company may, at its discretion, amend these Terms (including rules and regulations concerning the Site; hereinafter the same in this paragraph) in the following cases:
1. When the amendment of these Terms is in the general interest of the Users.
2. When the amendment of these Terms does not contradict the purpose of the contract and is reasonable in light of the necessity of the amendment, the appropriateness of the content after the amendment, and other circumstances related to the amendment.
2. When amending these Terms pursuant to the preceding paragraph, the Company shall notify the Users of the amended content by an appropriate method or post it on the Company's website at least one month before the effective date of the amended terms of use. If a User uses the Site after the effective date of the amended terms of use or does not take steps to terminate the user agreement within the period specified by the Company, the User is deemed to have agreed to the amendment of these Terms.
3. Users are responsible for checking the latest version of these Terms at their own discretion when using the Site.

Article 3: Handling of User Information

1. When using the Site, Users must provide true and accurate information about themselves and any other information requested by the Company for the use of the Site (hereinafter referred to as "User Information").
2. If there are any errors in the User Information or if changes occur, the User must promptly correct or update the User Information.
3. The Company will handle User Information and other information collected from Users in connection with the use of the Site appropriately in accordance with the separately established Privacy Policy, and Users agree to this.

Article 4: Prohibited Acts

In using the Site, Users must not, by themselves or through a third party, engage in any of the following acts, nor cause or facilitate such acts, directly or indirectly.

1. Acts that violate laws or public order and morals.
2. Acts that induce malfunction of the Site.
3. Acts that violate laws, court judgments, decisions or orders, or legally binding administrative measures, and acts that promote or may promote such violations.
4. Acts of reverse assembling, decompiling, reverse engineering, or otherwise analyzing the source code of the Site.
5. Unauthorized access to systems connected to the Site or unauthorized alteration or deletion of information stored on the Company's equipment.
6. Acts of reproducing, transferring, lending, or modifying the Site.
7. Impersonating the Company, other Users, or other third parties.
8. Using the accounts of other Users.
9. Acts that are contrary to the spirit and purpose of these Terms and the Site.
10. Any other acts that the Company deems inappropriate.

Article 5: Measures in Case of Violation of Terms, etc.

1. If the Company determines that a User falls under or is likely to fall under any of the following items, the Company may, at its discretion and without any notice, take measures such as suspending or restricting the User's use of the Site (hereinafter referred to as "Suspension of Use, etc."), regardless of whether the User is at fault.
1. In case of violation of any provision of these Terms.
2. If it is found that all or part of the information provided to the Company is false.
3. In the event of death or the commencement of guardianship, curatorship, or assistance.
4. If there is no response to inquiries or other communications from the Company for more than 30 days or a period otherwise specified by the Company.
5. If the User has previously been subject to Suspension of Use, etc., in connection with the use of the Site or is currently subject to such measures.
6. If the Company determines that the User is an anti-social force, or is involved in any exchange or engagement with anti-social forces, such as providing funds or otherwise cooperating with or being involved in the maintenance, operation, or management of anti-social forces.
7. If the Company deems it necessary for the operation and maintenance of the Site.
8. If there are grounds corresponding to each item of Article 542, Paragraph 1 and Paragraph 2 of the Civil Code.
9. If the Company determines that there are other similar reasons.
2. Even after Suspension of Use, etc., the User is not exempt from any obligations and liabilities (including, but not limited to, liability for damages) to the Company and third parties under this user agreement.
3. The Company shall not be liable for any damages incurred by the User as a result of actions taken by the Company pursuant to this Article, and may retain and use information obtained regarding the User even after the Suspension of Use, etc.
4. If the Company determines that a User falls under or is likely to fall under any of the items in Paragraph 1, or if the Company otherwise deems it necessary, the Company may demand that the User cease the violating act, and the User shall comply with such demand within the period specified by the Company.

Article 6: Changes, Interruption, and Termination of the Site

1. The Company may change or add to all or part of the content of the Site without prior notice to the User.
2. The Company may terminate the Site at its discretion by notifying the User in advance through a posting on the Site or by any other method the Company deems appropriate. However, in case of emergency, the Company may terminate the Site without notice to the User.
3. The Company may temporarily suspend part or all of the Site without prior notice to the User if any of the following events occur:
1. When performing regular or emergency maintenance or repairs on communication equipment for the Site.
2. When the system is overloaded due to excessive access or other unexpected factors.
3. When it becomes necessary to ensure the security of the User.
4. When the services of telecommunications carriers are not provided.
5. When the provision of the Site is difficult due to force majeure such as natural disasters.
6. When the provision of the Site is difficult due to fire, power outages, other unforeseen accidents, or wars, conflicts, riots, civil commotions, labor disputes, etc.
7. When the operation of the Site becomes impossible due to laws or measures based on them.
8. In any other case where the Company deems it necessary, analogous to the preceding items.
4. The Company shall not be liable for any damages incurred by the User as a result of measures taken by the Company pursuant to this article.

Article 7: Damages

In the event that the Company incurs direct or indirect damages due to a User's violation of these Terms or other use of the Site (including cases where the Company receives a claim for damages or other claims from a third party due to such actions), the User must compensate the Company for all such damages (including attorneys' fees and personnel costs incurred by the Company in response).

Article 8: Disclaimer and Limitation of Liability

1. The Company makes no warranty, other than as provided in these Terms, regarding the suitability of the Site and any information displayed on it for the User's specific purpose, its accuracy, usefulness, completeness, legality, compliance with the internal rules of any organization to which the User belongs, the absence of security flaws, errors, bugs, or defects, and the non-infringement of third-party rights.
2. The Company does not guarantee that the Site will be compatible with all information terminals. The User acknowledges in advance that the operation of the Site may be affected by OS version upgrades, etc., of the information terminal used to access the Site. The Company does not guarantee that such defects will be resolved by program modifications made by the Company.
3. The Company shall not be liable for any damages incurred by the User in connection with the use of the Site.

Article 9: Copyright and Intellectual Property Rights

1. Users may not reproduce, reprint, publicly transmit, modify, or otherwise use any information and content provided through the Service (collectively, "Company Content") beyond the scope of private use as defined by copyright law, regardless of the method or form.
2. All intellectual property rights, including copyrights, patent rights, utility model rights, trademark rights, design rights, and the right to register these rights (collectively, "Intellectual Property Rights") related to the Company Content belong to the Company and not to the User. Users may not reproduce, distribute, reprint, transfer, publicly transmit, modify, adapt, or create secondary uses of the Company Content, regardless of the existence of Intellectual Property Rights.
3. If a problem arises due to a User's violation of the provisions of this policy, the User must resolve the problem at their own expense and responsibility and take appropriate measures to ensure that no disadvantage, burden, or damage is caused to the Company.
4. Users shall not exercise moral rights of authors (including the right of publication, the right of attribution, and the right to integrity) with respect to any part of the posted content that may constitute a copyrighted work, against the Company, any third party who has duly acquired rights from the Company, and any successor to such rights from that third party.
5. If you believe that any Company Content on the Site infringes on copyright or intellectual property rights, please contact us.

Article 10: Assignment of Rights and Obligations

In the event that the Company transfers the business related to the Site to a third party, or in the event that the Company undergoes a merger or company split resulting in the comprehensive succession of the business related to the Site, the Company may assign its status, rights, and obligations under this user agreement, as well as User Information and other information related to the User, to the assignee or successor of said business transfer. The User agrees to this in advance.

Article 11: Governing Law and Jurisdiction

These Terms shall be governed by the laws of Japan, and any and all disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the Tokyo District Court in the first instance.

Established on November 1, 2024